5-year comprehensive warranty on the most important pipe in your house.
HALO tanks, valves, electronics, and labor. The exact same warranty Purest Water Solutions has stood behind since 2009 across CA · AZ · NV, applied here in SoCal. Plus a 90-day money-back guarantee, no questions asked.
Seven categories of coverage. No fine print games.
Structural failure, finish defect, pinhole leaks. Replacement tank delivered and installed at no cost.
HALO ION 2.0, valve bodies, internals, and metering electronics all covered end to end.
Travel, diagnostics, and installation hours all included. You never see a dispatch fee.
Carbon, Filter-AG Plus, garnet, and softener resin replaced at scheduled service intervals under maintenance plan.
The specialty chromium-6 stage carries a 3-year media replacement included on the install.
First two years of membrane life covered. Subsequent 2-3 year swaps quoted transparently on site.
If you don't love your water in 90 days, we remove the system and refund 100%. Tank, valve, media, labor. No restocking fee.
Honest about the edges.
- Damage from freezing, fire, lightning, flooding, or earthquake (these are homeowner's insurance events, not warranty events)
- Pre-existing plumbing failures that surface after install (we'll quote you for the fix at cost)
- Modifications made by a third party (call us first; we'll send a tech instead)
- Use outside design specs (e.g., running a residential system on commercial-grade flow demand)
- Salt or media not provided by us, when used in our chromium-6 or arsenic resin stages
- Call (949) 873-1129 or email warranty@purestwatersolutions.com with your install date and a description of the issue.
- We schedule a service tech within 48 hours. Most issues are diagnosed and resolved on the first visit.
- If a part needs ordering, we deliver and install at no charge, and provide a temporary bypass so your home isn't without water.
- Every warranty visit is logged to your customer file. You can request the full service history at any time.
What the warranty is actually protecting.
The parts and labor coverage is for the hardware in your garage or utility closet. What matters is the water it delivers. Every tap, every day, for five years.
If you don't love it, we take it out and refund every dollar. No restocking. No hoops.
Most companies have a 30-day window with a 25% restocking fee. We have a 90-day window with a 100% refund. We're confident in the lab numbers and in the engineering.
- Free water test in your kitchen. Nothing charged until you see the lab numbers.
- Three system options, all-in number, four financing terms shown side-by-side.
- 5-year comprehensive warranty. 90-day money-back guarantee.
- Same-day install in most ZIPs. Permits pulled by us.
Cleaner water at every tap by sundown. No upsell theater.
Free water test in your kitchen. Lab report in 24 hours. 5-year warranty. 90-day money-back.
